PlayOJO Cookies Policy

We use cookies and similar tracking technologies across our website and apps to make your experience at PlayOJO Casino smoother, safer and more personalised. This Cookies Policy explains what cookies are, how we use them when you visit playojo.com, and what choices you have. By continuing to browse or play at PlayOJO, you agree to our use of cookies as described below, unless you adjust your browser or device settings to refuse them.

What Are Cookies?

Cookies are small text files that are placed on your computer, tablet or mobile device when you visit our site. They allow us to recognise your device, remember your preferences, keep you logged in during your PlayOJO login session, and understand how you interact with our games and promotions. We also use similar technologies such as web beacons, pixel tags and local storage objects, and throughout this policy we refer to all of these collectively as "cookies".

Why We Use Cookies

We rely on cookies for a number of important reasons connected to running PlayOJO Casino securely and efficiently. Our aim is to give every player, whether accessing PlayOJO on desktop, through our playojo app or via our Android and iOS apps, a consistent and enjoyable experience.

• We use cookies to keep you securely signed in after you complete your playojo casino login or play ojo login, so you don't need to re-enter your details on every page.
• We use cookies to remember your account currency, language preference and display settings.
• We use cookies to detect and prevent fraud, unauthorised access and other security risks affecting your account.
• We use cookies to understand which slots, live tables or bingo rooms are most popular, helping us decide which playojo slots and new titles to add each month.
• We use cookies to measure the performance of our marketing campaigns, including offers such as playojo free spins, our playojo bonus code promotions, and other seasonal campaigns.
• We use cookies to support our Fair Play Policy by monitoring betting patterns across rewards such as OJOplus, the OJO Wheel and Prize Twister.

Categories of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for our site and apps to function correctly. Without them, core features such as logging into your account, processing deposits and withdrawals, or accessing live chat would not work. We do not offer an option to disable these cookies, since doing so would prevent you from using PlayOJO Casino at all.

Performance and Analytics Cookies

We use these cookies to collect information about how visitors use our website, such as which pages are visited most often, how long sessions last, and whether any error messages appear. This data helps us identify technical issues and continuously improve our platform, including our playojo online casino experience across every device.

Functionality Cookies

These cookies allow us to remember choices you make, such as your preferred language, region or the games you've recently played. We use this information to tailor content and to make features like Hot or Cold and OJO Levels more relevant to your play style.

Targeting and Advertising Cookies

We, together with selected advertising partners, use these cookies to build a profile of your interests and show you more relevant adverts on other websites. They also help us measure the effectiveness of advertising campaigns and cap how often you see a particular advert, including promotions for playojo no deposit bonus offers or a playojo kicker code.

Third-Party Cookies

Some cookies on our site are placed by trusted third parties who provide services on our behalf, including payment processors, analytics providers, affiliate tracking partners and social media platforms. We do not control these third-party cookies directly, and we recommend reviewing the relevant third party's own cookie or privacy policy for further details. Our game providers, live dealer partners and software suppliers may also use cookies to ensure that games load correctly and that any jackpot or bonus features function as intended.

How We Use Cookies for Bingo and Casino Features

Because PlayOJO Casino operates both a casino and a full bingo product, we use cookies to keep track of your progress across both. For example, cookies allow us to remember which bingo rooms you've visited, whether you're eligible for offers like our Rookies Room sessions, and how your OJOplus balance is accruing in real time. We also use cookies to support tournament features such as our Daily Reel Spinoff, ensuring your entries and rankings are recorded accurately during your session.

Managing Your Cookie Preferences

You have control over whether cookies are placed on your device. Most web browsers allow you to view, delete and block cookies through their settings menu. Please note that if you choose to disable cookies, some parts of our website may not function properly, and you may be unable to complete a playojo casino login, access live chat, or claim certain promotions.

• You can adjust your browser settings to refuse all or some cookies.
• You can delete cookies that have already been placed on your device through your browser history settings.
• You can use private or incognito browsing modes to limit cookie storage during a session.
• You can opt out of certain third-party advertising cookies via industry opt-out tools where available.

Cookies and Our Apps

When you use our playojo app or playojo casino app on iOS or Android, similar technologies to cookies, such as device identifiers and local storage, may be used to remember your login status and preferences. These technologies serve the same purpose as browser cookies and are covered by this policy.

Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation or our own practices. Any changes will be posted on this page, and we encourage you to check back periodically. Continued use of PlayOJO Casino after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have any questions about our use of cookies, please contact our support team via live chat, available 24/7 once you're signed in, or email us at support@playojo.com. We're happy to explain how our systems work and to help you manage your preferences.